Voltage: Continental 220v.
Laundry: A laundry service is not available on board
Smoking: Smoking is not permitted inside the ships, smoking areas are allocated on deck.
Medical Services: There is no doctor on board. The Purser will undertake to reach a doctor or emergency services at the nearest landing stage. A defibrillator is available on board.
Onboard Language: The main language on board is French, with notices and announcements in English and other languages according to passengers onboard. Many staff and tour guides speak English.
Reception Desk: The Purser is available for advice and assistance. Passengers are welcomed on-board and shown to their cabins. A welcome drink is served in the lounge and the crew introduce themselves, and outline the sequence of events for the cruise and the excursions.
Souvenir Shop: The souvenir shop offers postcards, stamps, souvenirs and practical items. Opening hours are displayed on-board according to visits.
Currency on board: The onboard currency is the Euro. For convenience, a 'no cash' system operates for drinks purchased on board. At the start of the cruise you can purchase a drinks card at the bar for 50 Euros. Any balance remaining at the end of the cruise will be reimbursed. Payment can be made either by cash in Euros or credit card (Visa, Mastercard). Maestro and Electron cards are not accepted.
Currency Exchange: There is no currency exchange facility on board. ATM cash machines are located on shore at some of the towns you visit. Please check with your bank that your credit or debit card and PIN will work abroad prior to departure.
Dress Code: On board, the dress code for daywear is generally casual and comfortable. If you’re planning to join shore excursions, it’s advisable to bring a pair of comfortable walking shoes, a sun hat and adequate sun cream. It is advisable to wear comfortable layers and to bring a jumper or jacket as evenings can be cool. In the evenings, smart-casual wear is advisable for the restaurant, while for Gala evenings you may choose to dress up.
Tipping: Gratuities are left entirely at your discretion and are not included in the cruise price. Should you wish to leave a tip, as a guide we recommend 5-7 EUROS per passenger per day, which will be distributed amongst the crew. This recommendation does not include local drivers or guides.
Special Dietary Requirements: If any member of your party has special dietary requirements, such as vegetarian, allergy-specific, diabetic or similar, please inform us at the time of booking. You should also speak to the maitre d’ immediately after embarking your ship and the on board chefs will do their best to accommodate special requirements. Although CroisiEurope include a selection of customized menu choices, they cannot guarantee the consideration of all dietary requirements.